You already use Microsoft Customer Insights – but are you getting the most out of it?
Most companies aren’t. We help you unlock the full potential of your existing setup, without heavy projects or commitments.
Book a non-binding 30-minute meeting with us – and get concrete ideas on how to better use your current setup.
We meet many companies that have invested in Customer Insights – but are stuck in the startup phase or only use 10–20% of the system. Here are some typical challenges we help with:
The challenges can be divided into different categories.
We help you prioritize, structure, and get the most out of your investment.
The lack of Danish or general support is a major challenge, as many partners lack marketing consultants for day-to-day assistance.
“How do you…” Help with solving a specific problem. Often because the person in question does not have the system open every day and also has other work tasks.
General uncertainty about whether your campaign is set up correctly. Whether the email is sent to the right people, whether the automatic flow is set up correctly and does what was intended?
For A Fact has been our trusted partner in Microsoft Dynamics CRM and ClickDimensions since 2017. We are extremely satisfied with their expertise and professional approach. We have used For A Fact from concept idea to implementation, as well as for ongoing technical support. For A Fact is a small company with great expertise and a high level of service.
Our marketing department collaborates with For A Fact for our ClickDimensions solution, as their consultants have been able to assist with implementation, ongoing inspiration, and support for technical challenges. We have been very satisfied with the expertise the team at For A Fact brings.
For A Fact is a small, agile agency that solves tasks efficiently. It focuses on finding the best solution for the client – also from a long-term perspective.
At Den Blå Planet, we aim to be data-driven in our marketing and communication. For this purpose, we collaborate with For A Fact, who not only support our ambition to be data-driven, but at times also challenge us constructively in their advice as well as their technical solutions.
And always in a very pleasant collaborative environment.
For A Fact is a highly skilled expert in ClickDimensions, providing thorough training and support in Danish. That is why we have used them to improve our use of basic functions in ClickDimensions.
For A Fact was hired as damage control on a project that was about to explode. Today, For A Fact is an important partner for both strategy and practical execution. We have saved a lot of time and money by continuously consulting For A Fact. Always great sparring on both technology and business.
Many of our customers reach out to us because their current Microsoft partner cannot help them, often with a specific issue they need resolved quickly. Customers experience that their Microsoft partner looks up the same ClickDimensions support pages they have access to themselves, and often they do not know enough to help them. That is why they turn to For A Fact.
Some customers have a Microsoft partner who had one employee who knew how to use Customer Insight, but this person has now moved to another company. Therefore, the existing Microsoft partner no longer has any resources with sufficient knowledge of Customer Insight.
Some customers are simply curious to hear what we can do for them. Once we have reviewed their solution and shown them the areas where their setup should be improved, they gain confidence that we can also help them with data-driven and automated marketing campaigns in general.
Several customers are curious about gaining insights into their own data, especially whether they are missing important knowledge and insights. They would like to view our Power BI reports that consolidate all Customer Insights data.
Some customers are missing a team that can execute marketing campaigns in Customer Insight. From setting up landing pages to creating web forms, email templates, and automated campaign flows.
We have extensive experience with Customer Insights – across setups, versions, and needs – and we know what works in practice.
Together with you, we prioritize what creates value now and what can wait. Our experience covers both standard and customized solutions.
No matter where you are, we help you move forward – without building anything new if it is not necessary. We are always up to date on the latest features – even those you may not have discovered yet.
And we don’t just advise – we help you in practice with setup, implementation, training, and support, so you can take the helm yourself.
Get concrete feedback on how your Customer Insight is set up today – and where you can quickly gain more value.
We’ll review the system with you, completely obligation-free, and provide recommendations based on your marketing goals.
Get answers right away – our experts are ready to have a conversation about how we can help you move forward.
