Create personalized and automated customer journeys with data-driven marketing.
For A Fact specializes in Microsoft’s marketing platform and helps you get the most out of Customer Insights – Journeys. We transform complex features into concrete results.
Create personalised and automated customer journeys with data-driven marketing.
For A Fact are specialists in Microsoft’s marketing platform and help you get the maximum value from Customer Insights – Journeys. We turn complex features into concrete results.
Microsoft has consolidated its marketing and customer data solutions under the name Dynamics 365 Customer Insights. It consists of two core components:
Already using Customer Insights? Find more relevant information for you here.
Customer Insights – Journeys is a complete platform for modern marketing that enables businesses to:
💡 Although many still know it as Dynamics 365 Marketing or simply “Microsoft Marketing”, it is now officially part of the Customer Insights suite under the name Journeys.
At For A Fact, it’s not just about “installing” a marketing platform – it’s about using it the right way. We are your strategic partner, ensuring that Customer Insights – Journeys becomes an integrated part of your sales and marketing engine.
Our approach is practical, agile, and results-oriented. We help with:
Quick onboarding with a focus on getting the first flows live.
Review and improvement of existing setup.
We act as your external marketing automation specialist.
🎯 We often find that companies only use 20–30% of the features in Microsoft Customer Insights – Journeys. With us as your partner, you’ll put them all to work.
When you choose For A Fact, you don’t just get technical support – you get a strategic sparring partner with deep understanding of digital marketing, marketing automation, and the Microsoft ecosystem.
Many companies have already invested in Dynamics 365 – but without taking full advantage of its potential. For A Fact helps you turn it into a real competitive advantage.
Whether you:
… we are ready to help.
Get a walkthrough of the features you are most interested in using.
At the same time, we’ll have a general conversation about how the system works and put it into context for how it can help your company.
A demo session lasts 30 minutes and is free of charge.
Microsoft’s marketing platform is both flexible and powerful – but only when used correctly. Here are some of the ways our clients use Customer Insights – Journeys in practice:
Do you have any specific questions?
Or would you like to hear a bit more about who we are and how we work with data in Dynamics 365?
Book a non-binding meeting with us
Let’s talk! Call us right away – we look forward to speaking with you.