Hjem | Framework
It is the composition of the IT systems you collectively use, how data and information are shared between these systems, as well as your approach to working with these IT systems to ensure you become more efficient and competitive.
A technology-driven framework must be tailored to the overall business strategy and serves as the link between the company’s overarching strategy and the daily work processes.
This ensures that your way of working is supported technologically and helps you to adopt a technology-driven approach in sales and marketing.
An example of a technology-driven framework for a company already using Microsoft Office 365 (Outlook, Teams, the Office suite, etc.) and aiming to ensure that their CRM and marketing automation systems align with the company’s current and future needs.
For A Fact has developed and adapted our clients’ frameworks for over 10 years – covering both B2B and B2C cases across various industries and sectors, as well as medium to large Danish international companies.
The goal is twofold.
One aim is directed towards the overall business strategy. A technology-driven framework must support both current and future business needs, ensuring that the business strategy can be executed in a timely manner to keep the company competitive.
We must ensure that your technological capabilities do not hinder the company’s overarching goals, both in the short and long term. Conversely, technological capabilities should not be too far ahead of your needs, as this would result in overpaying for licences that are not optimally utilised.
New requirements for data security, cybersecurity, and the EU’s NIS2 directive, which comes into effect in 2025, are additional reasons to review the overall IT strategy and ensure that your data governance is top-notch.
For you to work quickly and efficiently, it is essential to have the right systems in place to support your work. Data must be accessible and up-to-date, and business processes and workflows should be automated wherever technology allows.
Employees need to be trained to utilise technological tools to work more effectively and data-driven, and the company must be equipped to support this.
The implementation of CRM and marketing automation systems will influence the way you work.
Every company has its own approach to handling sales and marketing, managing new leads, nurturing them into sales-ready leads, and converting them into customers. The collaboration between sales and marketing and the overall setup form your framework.
We ensure that your way of working is supported technologically, and we help you adopt a technology-driven approach in sales and marketing by training and equipping you with the right skills and automating your workflows.
To be technology-driven in sales and marketing, you must focus on four elements to achieve value.
A cohesive, executable strategy that focuses on the company’s current and future business needs and goals, integrating sales and marketing activities to fully leverage the technology’s potential.
A technological IT platform that offers scalability and flexibility to support the company’s growth, aligning with both the current and future IT setup.
Business processes and workflows should be automated where technology permits, with collaboration and coordination ensuring that data is effectively utilised across departments.
Competencies in the future IT setup will optimise the use of current resources, with new roles and responsibilities emerging in relation to data-driven strategy and the utilisation of technological opportunities.
In order to be data driven in sales and marketing, you need to focus on all four elements described above to achieve value.
A digital transformation strategy is not just about acquiring new IT systems. It is equally about being able to leverage technological opportunities, both within current and new IT setups, ensuring that employees are trained in how to use these opportunities to work most efficiently and data-driven, so that daily business and work processes are technologically supported.
You know what you want – our expertise and guidance ensure you get it right.
We provide advice that always ensures data availability and that the system, processes, and internal resources can achieve the goals you aim for, to secure operational and financial success.
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